Privacy policy

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase a product from YDORYA, as part of the buying and selling process, we collect the personal information you voluntarily provide to us, such as your name, billing and shipping address, contact number, and email address. This information is used solely for the purpose of processing your order, delivering products, and providing customer support.

When you browse our website, we may automatically collect certain technical information, including your Internet Protocol (IP) address, browser type, and operating system. This data helps us understand how visitors use our website and allows us to improve user experience, performance, and security.

Email Marketing (if applicable):
With your consent, we may send you promotional emails regarding new product launches, special offers, updates, and other information related to YDORYA. You may opt out of these communications at any time by using the unsubscribe link provided in our emails.

HOW DO YOU GET MY CONSENT?

When you provide personal information to complete a transaction, verify payment details, place an order, arrange for delivery, or initiate a return, you consent to our collection and use of that information solely for the purpose of completing and managing that specific transaction.

If we request your personal information for any secondary purpose, such as marketing communications, we will either seek your explicit consent directly or provide you with a clear option to decline.

HOW DO I WITHDRAW MY CONSENT?

If you have previously given consent and later decide to withdraw it, you may do so at any time. You may opt out of receiving communications from us or request the discontinuation of the collection, use, or disclosure of your personal information by contacting us at support@ydorya.com.

Please note that withdrawing consent may limit our ability to provide certain services, such as order fulfillment or customer support related to active transactions.

DISCLOSURE

We may also disclose your personal information if you violate our Terms of Service or engage in activities that may harm our business operations, reputation, or legal interests.

SHOPIFY

Our online store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables YDORYA to sell our products and services to you securely and efficiently.

Your data is stored through Shopify’s data storage systems, databases, and the general Shopify application. Shopify stores your information on secure servers protected by industry-standard firewalls and security measures.

Payment

If you choose to complete your purchase through a direct payment gateway, Shopify processes and stores your payment information. Credit card data is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).

Purchase transaction data is retained only for as long as necessary to complete the transaction. Once the transaction is finalized, this information is securely deleted.

All direct payment gateways comply with PCI-DSS standards, as managed by the PCI Security Standards Council, a joint initiative of major payment brands including Visa, Mastercard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For additional details, you may review Shopify’s Terms of Service and Privacy Policy available on Shopify’s official website.

THIRD-PARTY SERVICES

YDORYA may engage third-party service providers to assist in operating our store, processing payments, delivering orders, and providing other services. These providers may collect, use, and disclose your personal information only to the extent necessary to perform the services they provide to us.

Certain third-party service providers, such as payment gateways and other transaction processors, maintain their own privacy policies regarding the information required to complete your purchase. We strongly encourage you to review these policies to understand how your personal information will be handled by these providers.

Please note that some third-party providers may operate or have facilities in jurisdictions different from your location or ours. Consequently, if you choose to proceed with a transaction involving such providers, your information may be subject to the laws of the jurisdiction in which the provider or its facilities are located. For example, if you are in India and a payment transaction is processed by a gateway located abroad, your information may be subject to foreign legislation applicable in that jurisdiction.

Once you leave the YDORYA website or are redirected to a third-party website or application, our Privacy Policy and Terms of Service no longer apply. We are not responsible for the privacy practices of external websites, and we recommend reviewing the privacy policies of any third-party sites you visit.

SECURITY

The protection of your personal information is a top priority. Reasonable precautions and industry-standard measures are implemented to safeguard your data against unauthorized access, misuse, loss, alteration, or disclosure.

Credit card and payment information is encrypted using Secure Socket Layer (SSL) technology and stored securely with AES-256 encryption. While no method of transmission over the Internet or electronic storage can be guaranteed to be 100% secure, all PCI-DSS requirements are followed, along with additional widely accepted industry standards, to ensure the safety of your information.

COOKIES

Cookies are small data files that are placed on your device when you visit our website. They help enhance your browsing experience by remembering your preferences and enabling certain website functionalities. You may choose to accept or decline cookies through your browser settings; however, disabling cookies may affect the performance and functionality of the website.

Below is a list of cookies commonly used on this website:

  • _session_id – A unique, sessional token that allows Shopify to store information related to your session, such as referral source and landing pages.

  • _shopify_visit – No personal data is stored; persists for 30 minutes from your last visit and is used for internal analytics to track website visits.

  • _shopify_uniq – No personal data is stored; expires at midnight (relative to the visitor’s time zone) and is used to count the number of visits by a single customer.

  • cart – A unique token stored for up to two weeks that retains information about the contents of your shopping cart.

  • _secure_session_id – A unique, sessional identifier used to securely manage user sessions.

  • storefront_digest – A unique token stored indefinitely and used to determine visitor access when the store is password protected.

By continuing to use this website, you consent to the use of cookies as described above, unless you choose to disable them through your browser settings.

AGE OF CONSENT

By using this website, you confirm that you are at least the age of majority in your place of residence, or that you have provided consent for any minor dependents under your supervision to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update, modify, or replace this Privacy Policy at any time. Any changes or clarifications will become effective immediately upon being posted on this website. We encourage you to review this policy periodically to stay informed about how your personal information is collected, used, and protected.

If material changes are made to this Privacy Policy, we will notify you by updating this section to clearly reflect those changes. This will help you understand what information we collect, how it is used, and under what circumstances it may be disclosed.

In the event that our online business or website is acquired, merged, or transferred to another entity, your personal information may be transferred to the new owner solely for the purpose of continuing operations and providing services to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, update, or delete any personal information we hold about you, register a complaint, or request additional information regarding this Privacy Policy, please contact our Privacy Compliance Officer at support@ydorya.com.